Tippet Richardson Limited and its affiliates (collectively referred to as “we,” “our,” or “Tippet Richardson”) understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. Tippet Richardson is responsible for the personal information we collect and hold.
What Personal Information Do We Collect?
We collect personal information to provide you with moving, relocation, and storage services. This information may be gathered:
- When you request a quotation or service proposal.
- During the provision of our services, including moving, storage, and records management.
- From third parties, such as partners assisting in the relocation process.
The information we collect may include your name, contact details, address, billing information, and details related to your move or storage requirements.
How Do We Use and Disclose Your Information?
Your personal information may be used and disclosed for the following purposes:
- To prepare and process service agreements for moving, storage, and related solutions.
- To track and enhance service performance for a seamless customer experience.
- To facilitate billing, payments, and financial administration.
- To handle claims or service inquiries efficiently.
- To understand customer needs and improve our offerings.
- To communicate with you about services, promotions, or updates that may be of interest.
- To comply with legal and regulatory requirements.
We may also share your contact details with trusted partners to inform you about products or services that may benefit you. However, your personal information is never directly shared with these partners; instead, any communication is managed through secured channels in compliance with data protection agreements.
In some cases, we may be required by law to disclose your information without your consent.
Your Consent
By providing us with your personal information when requesting a service, you consent to its collection, use, and disclosure as described in this policy. If we intend to use your data for purposes beyond those stated, we will seek your consent before proceeding.
If you prefer not to receive notifications about additional services or promotions, you may opt out by contacting our Privacy Office at any time.
How We Protect Your Information
We employ industry-standard physical, administrative, and technological measures to ensure your personal data is protected from unauthorized access, loss, misuse, or alteration. Our security practices are regularly updated to comply with evolving privacy standards.
Accessing and Updating Your Information
You have the right to request access to the personal information we hold about you. If any of your details need to be updated, or if you wish to change your preferences regarding how we use your data, you may contact us at any time.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, you may reach our Privacy Office at:
Our Office
Tippet Richardson Limited
25 Metropolitan Rd, Scarborough, ON M1R 2T5.
Phone: +1 (416) 292-4555
Email: info@tr1927.com